moderating Members and groups
Group moderators either created the group or were appointed by the person who created the group. The moderator monitors the discussion to make sure no members make inappropriate posts. The response to an inappropriate post can range from telling the offending person not to make those kinds of posts, to blocking that person’s access to the group.
As moderator one thing you do is choose discussion topics. Field Nation does not limit the choice of topics, but recommends keeping it professional.
1.
Click 
to display your
social groups.
2.
Click the group link 
to open the group
page.
3. Place the cursor into the “Enter a New Discussion Topic Here” field.
4. Enter your discussion topic.
5.
Click 
to begin the
discussion. A confirmation popup appears.
6.
Click 
to confirm the
discussion topic.
The topic is open for discussion.
Group members sometimes have difficulties within a discussion. These difficulties usually involve one or more members who are posting inappropriately. Make sure to have the facts before taking any action, but then you must act to preserve the integrity of your group.
If the member contacting you was offended by someone else’s post, you need to take action to resolve the issue.
1. Review the posts from all involved members to determine the cause and seriousness of the issue.
2. If the complaint is valid take appropriate corrective action with the offending poster.
NOTE:
Corrective action ranges from a polite reminder of the discussion rules to
blocking the poster from the discussion group.
3. After taking the appropriate corrective action, inform the plaintiff correction action was taken.
OR
2. If the complaint is not valid, make sure to inform the plaintiff of your decision. He or she must then decide whether to remain in the group and the discussion.
If a group member posts something offensive, the moderator has both the authority and the responsibility to take corrective action. In general, there are three possible actions to take:
·
Mildly inappropriate first time offense
Send a polite private message letting the offender know they made an offensive
post and requesting they do not make similar posts in the future.
·
More inappropriate messages
The response should be terse and direct. It should also inform the offender
that future offenses will result in the member being blocked.
·
Multiple or severe offenses
Block the offending member but make sure to tell them what you did and why you
did it.
Sometimes it is appropriate to reprimand a member of your group.
1.
Click 
to display your
groups.
2.
Select the link to display your discussion tabs. 
3.
Select 
to display current
members of your group.
4.
Click the link to the member you want to message. 
5.
Click the tools icon located just below the User ID. 
6.
Click 
to display the
message page.
7. Type your message into the message box.
8.
Click 
to send the
message.
Sometimes a group member posts in a completely inappropriate manner. It is also possible a member of an employee group leaves the company. In these kinds of situations it becomes necessary to block the member.
1.
Click to display your
groups.
2. Select the
link to display your discussion tabs.
3. Select to display
current members of your group.
4. Click the
link to the member you want to block.
5.
Click 
to block the
member from posting. A confirmation message appears.
6.
Click 
to confirm
blocking the member.
The member is blocked from posting any further messages. If it is a private room, they also will not be able to see other posted messages.
NOTE:
You can remove the block by clicking 
under the blocked
person’s name.