Quality IT 2G is an Information Technology company based in Taylor, TX and serves the Central Texas area. We provide technical support to homes, start-ups and small businesses. We do consulting, network designing, planning, implementation, securing and testing of IT systems. Our customers range from non-profit, construction companies, parochial school, other small businesses, home and home offices. Low voltage testing and mapping. CATV / Satellite with Supper Buddy turbo, QAM reader and mapping, Headend and Distribution. POS install, setup and repair. Back up and data recovery. Virus Removals and PC/Server maintenance.










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Industries Worked In

  • Audio-Visual / Home Theater
  • CCTV / Alarm Systems
  • Desktop/Laptop
  • General Tasks
  • Kiosk
  • Low Voltage Cabling
  • Networking
  • Point of Sale (POS)
  • Pro A/V, Digital Signage
  • Satellite
  • Server Hardware/Software
  • Structured Cabling
  • Telecom / VOIP
  • Other

Skillsets

  • 10 foot ladder
  • 7/16 wrench, hand tools, digital QAM meter
  • Audio / Visual
  • Audio Visual Installation
  • Back Up
  • Cable Crimpers/Cable Termination Tools
  • Cable testing and punch down
  • Cat 5
  • Cat5e Cabling
  • Cat5e Jack repair
  • cisco routers
  • Computer Repairs
  • Consulting
  • Data Recovery
  • Desktop Deployment
  • Desktop/ Laptop Support
  • Disk Storage
  • Email
  • Hardware Repair/Installing
  • Home Theater & Flat Panel TV
  • Imaging Notebooks and PCs
  • Install a Meraki router
  • Low Voltage Cabling
  • Maintenance Service
  • Malware Removal
  • Meters for measuring satellite transponders
  • Microsoft Windows
  • Migration
  • Mount TV with Wall Mount
  • network access point config
  • network administration
  • Network Engineering
  • Network Infrastructure
  • network maping tool
  • Network Router/Switch
  • Operating System
  • Part Swap Service
  • Point of Sale (POS)
  • POS installs
  • Repair Service
  • Router Configuration
  • Router Installation
  • Router, Cable Install, switch, hubs, wiring
  • Satellite and Cable System Install Capability
  • Satellite, headend system experience
  • Security
  • Server
  • Server Connections
  • Server Exchange
  • Server Hardware
  • Server setup
  • Server Software
  • Survey site for new cable drops
  • Switches
  • Tech should be capable of troubleshooting and repairing Direct TV Satellite Head-End systems.
  • Tech Support
  • Tone/Test Cable
  • Troubleshooting a workstation connectivity
  • Virus and spyware removal
  • WALL JACK TROUBLESHOOT AND CABLE TROUBLESHOOTING
  • Windows 7 Troubleshooting
  • windows server domain controller setup
  • Wireless
  • Wireless Networking

Licenses & Certifications

Licenses

No license recorded

Certifications

CCENT
ID #: 415184658481IMDJ
CompTia A+
ID #: COMP001020370854
CompTIA Network+
ID #: COMP001020370854
MCP: Microsoft Certified Professional
ID #: E139-9862
MCTS: Windows 7 Configuration
ID #: E567-8287
MTA: Microsoft .NET Fundamentals
ID #: E139-9862

Equipment

  • 10 ft ladder
  • 66/110 Punch Down Tool
  • basic pc tool kit
  • basic technical tool kit
  • Butt Set
  • Cable Tester
  • Cat 5e Cable
  • Cell Phone
  • Cisco Console Cable
  • Computer Repair Tools
  • Crimper
  • Cutters
  • Digital Camera
  • Ethernet cable tester
  • Ethernet Cables
  • external hdd
  • Fishtape
  • GPS
  • Ladder
  • Ladder to reach 12' tall ceilings
  • Laptop
  • Laptop with console cable and internet connectivity
  • Levels
  • network mapping tool
  • Qam tester
  • Reliable Transportation
  • Satellite Meter, Tool for Satellite troubleshooting / installation
  • Screwdrivers
  • Smart Phone
  • strippers
  • Tone Generator
  • USB Flash Drive
  • USB mouse, VGA Cable, monitor, keyboard, cable tester, laptop, HP Active Display port to VGA adapter
  • Voltage Tester
  • Language: English

Experience

Quality IT 2G

Owner
Taylor, Texas
June 2014 to Present

Provide technical support for homes, small and large business clients. We do installation of new computers, software and hardware. Wired and wireless networks. Migrate user profile to new computers. Integrate mobile devices. Consulting in security planning and implementation. Migration using Ghost, OSD. Audio/Visual Installation. Data/ Network installation, mapping and repair. POS setup/repair. CATV / Satellite Headend and Distribution, mapping and repair .

SecureNet

Desktop Administrator
Austin, Texas
October 2013 to June 2014

Senior Desktop Administrator• Active Directory 2008/20012 Management and Support • Exchange 2010, 2013 Management and Support • Windows 7 Enterprise/ Microsoft Application Support • Network / Wireless/ Phone devices Management and Support • Maintain WDS Image Library • Security and Anti-Virus Management and Support • Laptop/desktop Deployments and User Support and Training (Windows and Macs) • Printer / Fax Deployments and Break/Fix • VPN Account Setup and Support • IT Equipment and Supplies Procurement • Manage IT Department documentation • Hardware/Software/ Patch Management installs and upgrades • Maintain detailed and up-to-date licenses and hardware/software inventory • Perform Preventive Maintenance

Texas Tech Solutions

IT Technician
Austin, TX
July 2012 to November 2012

PC Technician directly responsible for repairing hardware and software problems Assist as help desk support tier 1and 2 for PC, Server 2003, 2008R2 Proficiently assist and aid on-site customers by providing superior customer service and IT support Directly responsible for network cabling and configuration of routers and switches Installing software remotely and setting up new computers and servers on a daily basis.

Quality IT Services

IT Technician
Round Rock, Texas
June 2011 to July 2012

Update and configure client computers from dual boot Linux/Windows to original OS (Windows XP, Vista, and Windows7 Pro) at a Pre-K through 8th grade parochial school Add client PCs to the students school domain Configure user-names and passwords on student domain controller Assist with set up and launch of the teacher and administrator’s domain Troubleshoot and repair client PC's, including faulty hard drives, motherboard failures and driver updates. Interface with client’s personnel and system vendors Assist with troubleshooting and repair of client's physical network by identifying a modified wireless access point with a loopback creating network slowdown. Identified and replaced faulty network cables. Made new network cables and patch cords as needed

Education

New Horizons Computer Learning Center

December 2011 - November 2013
Degree: Certifications
Field Of Study: IT/Cyber Securtity/System Engineering/

Recommendations

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