check-in and check-out
Most jobs done by providers on the Field Nation platform get billed on an hourly basis. This makes accurate check-in and check-out times very important. Field Nation offers an interactive method so both the buyer and the provider have an accurate record of hours worked.
The main basis for ensuring accurate records is confirmation. By requiring the provider to call when checking in and out, we create a duplicate record. Since the records should match (plus or minus a few minutes) both the buyer and the provider can have confidence in their accuracy. The confirmation process starts with the buyer issuing special instructions.
1. Select to display the Company Settings page.
2. Select to access your Company Information page.
3. Click to edit the company information.
Field Nation provides separate fields for special check in and check out instructions.
4. Enter your special instructions for check in.
Now the provider must call when checking in.
5. Enter your special instructions for check out.
The provider must call when checking out.
6. Click to activate the new instructions.
When you arrive at a worksite as the provider, the first thing you need to do is check in with the management and with Field Nation.
1. Select to show the list of work orders assigned to you.
2. Select the link to the job you are about to do.
If you look at the work order details, you see there are special check-in instructions.
3. Click to begin the check in progress.
4. Select the time you arrived.
5. Click Check in.
A verification message occurs.
6. Follow the special instructions.
Once the provider checks in and follows the special instructions, you need to verify his or her arrival.
1. Select to display the Work Order page.
2. Select the work order assigned to the provider.
3. Click to begin verifying the check in.
4. Click to confirm the provider checked in and is on the job.
The provider’s Field Nation screen shows he or she is checked in.
Just as Field Nation provides a platform to confirm check in, a similar procedure works to confirm check out.
1. Click to begin the check-out procedure.
2. Select the time you check out and click Check Out.
3. Follow the special instructions.
When the provider checks out, he or she clicks the Check Out button and then follows the instructions to call you.
1. Select to display the Work Order page.
2. Select the work order assigned to the provider.
3. Click to agree the provider checked out.
4. Click to confirm the provider check out.