YOU SHOULD REVIEW THIS AGREEMENT IN ITS ENTIRETY. WHEN YOU ACKNOWLEDGE YOUR ACCEPTANCE OF THE AGREEMENT BY REGISTERING TO BECOME A USER OR USING THE PLATFORM, YOU WILL BE LEGALLY BOUND BY IT. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT REGISTER TO USE OR USE THE PLATFORM.
This Field Nation User Agreement (the “Agreement” or “User Agreement”) states the terms and conditions governing users of the Field Nation website and software platform (the “Platform”). The Platform is owned and operated by Field Nation, LLC (referred to as “Field Nation,” “we,” “us” or “our”), a limited liability company organized under the laws of the state of Minnesota, United States. All users (the “User,” “you,” or “your”) of the Platform are subject to this User Agreement.
We reserve the right to change this User Agreement at any time in our sole business discretion. Please check these terms regularly for changes. Field Nation does not assume any obligation to personally or individually notify Users of any modifications to this Agreement, or the creation of additional terms or the elimination of any terms. Your continued use of the Platform following the posting of any changes to the User Agreement will mean you accept and agree to those changes.
In addition to the Platform services described above, a Buyer can also register to use the Platform and its Work Order functionality to directly and independently coordinate and communicate with its own, private pool of contract services providers or to directly and independently manage its own employees (a “Private Field Nation Talent Type”) by accepting the terms of the Field Nation One Agreement (the “Field Nation One Agreement”).
Buyers can also use the Platform and its Work Order functionality to directly and independently coordinate and communicate with their own, private pool of contract service providers or to directly and independently manage their own employees under its own named network (a “Private Label Platform”).
This User Agreement, in addition to any terms set forth in the applicable Buyer Terms, the Buyer Platform Agreement or any applicable Provider Terms, state the entire agreement between Field Nation and each User regarding the Platform, unless modified or enhanced by one or more of the agreements set forth in Section 1.7. This User Agreement, any applicable Buyer Terms, Buyer Platform Agreement or any applicable Provider Terms, supersede any prior or contemporaneous oral or written communications or proposals relating to its subject matter, unless such use is modified or enhanced by one or more of the agreements set forth in Section 1.7 (in which case, the terms and conditions shall be controlled by such agreements to the extent of any inconsistency).
Send the written communication to our designated agent at:
Field Nation, LLC
Attention: Copyright Officer
733 Marquette Ave. S. #800
Minneapolis, MN 55402
Email: [email protected]
Phone: 612-293-8828
Send the written communication to our designated agent at:
Field Nation, LLC
Attention: Copyright Officer
733 Marquette Ave. S. #800
Minneapolis, MN 55402
Email: [email protected]
Phone: 612-293-8828
Last modified: January 2025.
Copyright © 2014-2025 Field Nation, LLC. All rights reserved.
YOU SHOULD REVIEW THIS AGREEMENT IN ITS ENTIRETY. YOU ACKNOWLEDGE YOUR ACCEPTANCE OF THIS AGREEMENT BY REGISTERING TO BECOME A USER OR BY USING THE FIELD NATION PLATFORM. YOU WILL BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT REGISTER TO USE OR USE THE PLATFORM.
These Provider Terms and Conditions (the “Provider Terms”) state the terms and conditions between Field Nation, LLC (“Field Nation,” “we,” “us,” or “our”) and users of the Field Nation website and software platform (the “Platform”) who register as services providers (“Provider,” “you,” or “your”). Provider and all other users are also subject to the terms of the Field Nation User Agreement (“User Agreement”), which is incorporated herein by reference. Capitalized terms used in these Provider Terms which are not defined have the meaning stated in the User Agreement.
PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT CONTAINS MANDATORY INDIVIDUAL ARBITRATION AGREEMENT AND CLASS ACTION/JURY TRIAL WAIVER PROVISIONS THAT REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE COVERED DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
Except as provided in the “Arbitration Agreement and Class Waiver“ in Section 17 below, we reserve the right to change the Provider Terms at any time in our sole business discretion. Please check these terms regularly for changes. Your continued use of the Platform following the posting of any changes to the Provider Terms will constitute your acceptance of and agreement to those changes. This Agreement is for a term of 60 days, and is automatically and continuously renewed for additional 60-day terms with continued use. In the event more than 60 days passes without the Provider using the Platform, then the Provider’s next use constitutes a renewal of this Agreement.
Nothing in this Agreement is intended or should be construed to create an employer-employee relationship, partnership, joint venture, joint employment relationship, single or integrated enterprise or franchisor/franchisee relationship between Field Nation and Provider. Provider agrees that Provider will not take any position with respect to or on any tax return or application for benefits, or in any proceeding directly or indirectly involving Field Nation that is inconsistent with Provider being an independent contractor (and not an employee) of Field Nation. Provider is not an agent of Field Nation and Provider is not authorized, and must not represent to any third party that Provider is authorized to make any commitment or otherwise act on behalf of Field Nation.
Providers will provide all equipment, labor and materials that may be needed to perform any services pursuant to a Work Order. Field Nation will not provide any equipment, labor or materials that may be needed for performing services pursuant to any Work Order. Further, Providers are solely responsible for determining which Work Orders they will choose to accept, how frequently they accept Work Orders, the duration of the Work Order acceptable to them, the terms of any counterproposal and the manner in which they will provide the services sought. Field Nation does not guarantee the Provider any minimum amount of Work Orders. Field Nation does not set the pay rate. Field Nation does not pay a salary or hourly rate to Providers, but rather facilitates Buyer’s payment at the rate set by Buyer and agreed to by Provider. Field Nation does not dictate the time of performance. Field Nation will not provide Provider with any training or direction with regard to services provided and will have no control over the manner in which services are provided or the timing and location of the provision of services. Field Nation does not provide any uniforms to Providers. Field Nation does not provide expense reimbursement to Providers. Provider has the right to determine the manner in which services will be provided to Buyer consistent with Provider’s experience and specialized skills. For purposes of New York City Local Law 140 only, to the extent it is deemed to apply, the “value” of the services performed pursuant to this Agreement is equal to the total amount paid by the Buyer to Provider for each service.
Nothing in this Agreement is intended to prohibit or discourage (nor should be construed as prohibiting or discouraging) any Provider from engaging in any other business activities, services or projects that are separate and distinct from any business activities that Provider may conduct through the Platform. Field Nation expects Providers will provide similar services through other platforms and for other parties. Field Nation expressly acknowledges Provider can earn income from other sources and expects Provider will do so. Provider agrees that Provider is aware that Field Nation places no restriction on Provider’s ability to provide services through other avenues, including Field Nation’s competitors and own Providers’ efforts.
Provider is free to advertise Provider’s services using the manner and means Provider deems appropriate. Provider agrees that Field Nation may share Provider’s public advertisements and those advertisements Provider shares with Field Nation with Buyers and other third parties.
Further, nothing in this agreement is intended to prohibit or discourage (nor should be construed as prohibiting or discouraging) Provider from using its employees and/or independent contractors to provide any services relating to Provider’s completion of a Work Order. Field Nation will have no involvement in the hiring, selection or retention of any Provider Workers or in the terms of their employment, contract or engagement with Provider Worker. As with Providers themselves, Field Nation will not provide Provider Workers with any training or direction with regard to work performed or services provided and will have no control over the manner in which work or services are performed or the timing and location of the performance of work or services by Provider Workers. Field Nation does not terminate the work during the term of this Agreement unless the Provider violates the terms of this Agreement or fails to produce a result that meets the specifications of the Agreement. Notwithstanding the foregoing, Field Nation may request that Provider discontinue using the services of a Provider Worker if the Provider Worker is perceived as presenting a safety risk or engages in unlawful conduct in connection with performing work or services in connection of a Work Order. Field Nation will not, however, screen or monitor the work of Provider Workers, and the foregoing provision does not give and should not be construed as giving rise to any duty on the part of Field Nation to screen or monitor the work of Provider Workers or otherwise ensure that they are working/performing services in a safe and lawful manner. Field Nation does not provide a performance assessment to Providers. Field Nation does not oversee the actual work or instruct the Provider as how the work will be performed, or the method or process the Provider uses to perform services.
Field Nation is a qualified marketplace platform under laws recognizing such platforms for businesses that operate a digital website or application that facilitates the provision of services by qualified marketplace contractors to individuals or entities seeking such services.
Provider shall at all times comply with any and all laws, ordinances, statutes, executive orders and regulations, federal, state, county and municipal, insofar as applicable to Provider’s performance of services under these Provider Terms. Without limiting the generality of the foregoing:
As an independent contractor engaged in its own independently controlled and operated business, Provider (including any Provider Worker) is not entitled to, or eligible for, any benefits that Field Nation, its parents, subsidiaries, affiliates or other related entities may make available to its employees, such as group insurance, profit-sharing or retirement benefits. Because Provider is an independent contractor and not an employee, Field Nation will not withhold or make payments for social security, make unemployment insurance or disability insurance contributions, obtain workers’ compensation insurance on your behalf, provide health insurance, or provide other insurance or fringe benefits. Provider is solely responsible for complying with the Affordable Care Act. Provider is not entitled to unemployment insurance benefits from Field Nation.
For all purposes, including but not limited to the Federal Insurance Contributions Act, the Social Security Act, the Federal Unemployment Tax Act, income tax withholding requirements and all other federal, state and local laws, rules and regulations, Provider is and will be treated as an independent contractor and not as a Field Nation employee. Accordingly, Field Nation will not withhold any employment taxes from any compensation paid to Provider under this Agreement, and Provider will be solely responsible for the reporting and payment of all federal, state, and local taxes or contributions imposed or required under unemployment insurance, workers’ compensation, social security, medical insurance, income tax or other applicable laws, rules or regulations with respect to the performance or rendering of services through the Platform and/or under this Agreement by Provider, including any such taxes and other requirements applicable to Provider Workers. Provider agrees to indemnify, defend and hold Field Nation harmless from any costs, expenses, penalties or damages (including attorney’s fees) arising from Provider’s failure to properly pay such taxes or contributions and/or Field Nation not withholding or remitting employment taxes or contributions relative to compensation paid to Provider.
As an independent contractor, Provider (including any Provider Worker) is not covered by any insurance that may be provided by the Company to its employees, including, without limitation, health insurance, workers compensation insurance, general liability insurance, and automobile liability insurance. Instead, Provider is solely and exclusively responsible for Provider’s own insurance, including insurance for Provider Workers. Specifically, in the event that Provider is injured while working in the course and scope of a Work Order, Provider acknowledges and understands that Provider (including any Provider Worker) will not be covered by any workers’ compensation insurance coverage that Field Nation or Buyer may provide to its employees. Further, in the event that Provider’s actions (including the actions of any Provider Worker) cause an injury to a third party while Provider is working in the course and scope of providing services under a Work Order or other activities covered by this Agreement, Provider acknowledges and understands that Provider (including any Provider Worker) will not be covered by any general liability or automobile liability insurance coverage that the Field Nation may have, and that the Field Nation is not making any commitment to defend and/or indemnify Provider (including any Provider Worker) in such circumstances, and specifically denies any such obligation.
Provider agrees that before entering into this Agreement and at all times during the term of this Agreement, Provider will maintain proper worker's compensation insurance coverage and any other insurance coverage (including coverage for Provider Workers) required in each jurisdiction in which Provider performs any services. If required by the applicable jurisdiction, Provider also agrees to maintain any other required insurance. Provider will comply with all state workers’ compensation laws.
If allowed by state law and if validly obtained, Provider may be eligible to opt out of the workers’ compensation requirements. If Provider chooses to do so, Provider must submit a Statement Affirming Exemption from Worker’s Compensation Coverage to Field Nation in electronic form via the Platform. The current form of such statement is can be found at the bottom of the page at the following link - https://app.fieldnation.com/legal/?a=provider. Field Nation may update the form to comply with workers’ compensation requirements in its sole discretion.
Provider also agrees to maintain commercial general liability insurance coverage with combined policy limits of at least $1,000,000, and automobile liability insurance coverage with combined limits of at least $1,000,000, or such higher amounts or additional coverage as may be set forth in a Work Order. Provider acknowledges that Buyers may require additional insurance coverage as a condition of accepting and performing a Work Order. Provider agrees to maintain current certificates of insurance evidencing required coverage on the Platform.
Providers who register as a Registered Service Company or employees of a Registered Service Company in their profile or otherwise will receive a Registered Service Company designation. By registering as a Registered Service Company or an employee of a Registered Service Company, Provider represents and warrants it or its employer through which it is offering services: (1) operates an independently established business or trade; (2) it operates under an Employer Identification Number (EIN); (3) it maintains Worker’s Compensation insurance; and (4) it has 3 or more employees. Provider agrees to notify Field Nation if it no longer meets a Registered Service Company requirement.
Field Nation will use reasonable efforts to make the Platform available for access and use by Provider. Provider acknowledges and agrees that Field Nation will not be liable for (a) any unavailability caused by acts or omissions of Provider, any Buyers or other third parties, or caused by events outside Field Nation’s control; (b) problems with Provider’s internet access or private computer network and equipment; and (c) Field Nation’s regularly scheduled maintenance work. Field Nation will use reasonable efforts to cause all maintenance to be completed between 10:00 p.m. and 6:00 a.m. U.S. Central Time, and to minimize any unavailability of the Platform, whether scheduled or not.
Field Nation will provide email, text-based, or telephone support to Provider regarding the use of the Platform. Currently, such support generally is available Monday through Friday, excluding U.S. Federal Holidays, from 7:00 a.m. to 5:00 p.m. U.S. Central Time. Support includes assistance with general usage and functionality issues and correction of software bugs and errors. Field Nation will make reasonable efforts to correct or fix reported software bugs and errors promptly after being notified of the problem. Communications and information related to support cases may be shared with all involved parties.
Field Nation will use reasonable efforts to secure, protect, and maintain the integrity of all data stored by Provider in accessing and using the Platform. Provider is solely responsible for the security of all usernames and passwords that may be required to access and use the Platform. If the security of such information is comprised, Provider agrees to promptly notify Field Nation.
Provider will be responsible for all equipment, network, and other costs necessary for Provider to access and use the Platform via the Internet.
Field Nation will not provide Provider with any consulting or other similar services related to the use of the Platform or its performance of services to Buyers.
Provider shall do all work for registered Buyers that it meets through the Platform directly through the Platform only (or Private Network, as applicable), and shall not communicate with any Buyers, or Buyers’ clients whom Provider has met on the Platform, outside of the Platform for the purpose of avoiding any obligations under these Provider Terms, including the obligation to pay the Field Nation Charge. For the term of these Provider Terms and one year thereafter, Provider shall not directly or indirectly: (a) solicit or accept employment or contract services from any Field Nation Buyer or Buyer’s clients about whom Provider learned from the Buyer or through the Platform, except for services to be performed pursuant to Work Orders via the Platform without the written consent of Field Nation; or (b) take any action which interferes with the relationship between Field Nation and any of its Buyers or Buyers’ clients. Nothing in this provision should be construed as preventing or limiting Provider’s ability to provide the same or similar services or maintaining a clientele obtained through market channels unrelated to the Platform, and these provisions should be construed to protect the integrity of the Platform for all Providers and Buyers.
These Provider Terms commence when Provider registers to use the Platform for the first time and they continue in force until terminated by either party. Provider may terminate these Provider Terms immediately upon notice to Field Nation at any time and for any reason. Field Nation may terminate these Provider Terms immediately without any notice, at any time and for any reason. Upon termination by either party, Provider’s right to access and use the Platform will cease immediately. Upon any termination, Provider will not be relieved of the obligation to pay any fees due to Field Nation which accrued before the termination date. In addition to any other remedies it may have under these Provider Terms, Field Nation reserves the right to suspend or terminate Provider’s access to the Platform in order to protect Field Nation’s rights and interests. Any outstanding obligations of Field Nation to provide the Provider with tax reports or Work Order payment information shall survive the termination of these Provider Terms.
Provider shall indemnify, defend, and hold Field Nation, its licensors and their respective parent organizations, subsidiaries, affiliates, officers, directors, employees, attorneys, and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses, including reasonable legal fees and costs, arising out of or in connection with: (a) any claim based on any alleged misuse of the Platform by Provider (including by any Provider Worker), or a claim that any Provider Data infringes the copyright, trademark, or patent rights of any third party; (b) any alleged conduct which would constitute a breach of the representations and warranties of Provider set forth herein, or other breach of this Agreement; (c) violation of applicable law by Provider or Provider’s Workers; (d) any claim based on the negligent or intentional acts by Provider or Provider’s Worker; and (e) related to any Work Order, including any claims by any third party or government agency that Provider was misclassified as an independent contractor or employee of a Buyer, and any claim that Field Nation was an employer or joint employer of Provider and/or any Provider Worker, and related legal claims under any employment laws.
Further, Provider shall indemnify, defend, and hold Field Nation, its licensors and their respective parent organizations, subsidiaries, affiliates, officers, directors, employees, attorneys, and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses, including reasonable legal fees and costs, arising out of or in connection with Provider’s employment, retention, engagement or use of Provider Workers to provide any work/services in connection with the performance of Work Orders hereunder, including but not limited to: (1) any claim that Provider misclassified any Provider Worker (under the Fair Labor Standards Act, the Internal Revenue Code, state wage and hour law or any other law); and (2) any claim that Field Nation was an employer or joint employer of any Provider Worker under any employment or other law, including, but not limited to, the Fair Labor Standards Act, any state wage and hour law, Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Family Medical Leave Act and the National Labor Relations Act.
Field Nation, which for purposes of this provision includes Field Nation LLC, and any of its officers, directors, employees, clients, customers, agents and Users (collectively referred to throughout this provision as “Field Nation”) and Provider mutually agree to resolve any and all covered justiciable disputes between them exclusively through final and binding arbitration instead of a court or jury trial. This arbitration agreement is governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16), evidences a transaction involving commerce, and applies to any and all claims arising out of or relating to the Provider Terms, this arbitration agreement, the Provider’s classification as an independent contractor, including without limitation breach of contract, retaliation, discrimination, harassment, or wage-related claims, or Provider’s provision of services, Provider’s use of the Platform, any payments made or received by Provider through the Platform or arising out of or relating to the acceptance or performance of services arranged through the Platform, the termination of this Agreement, and all other aspects of the Provider’s relationship (or the termination of its relationship) with Field Nation, past, present or future, whether arising under federal, state or local statutory and/or common law. Provider and Field Nation agree that the mutual obligations to arbitrate disputes provide valid consideration for this arbitration agreement.
Last modified: January 2025.
Copyright © 2014-2025 Field Nation, LLC. All rights reserved.
This statement is made by a Provider registered to use the Field Nation, LLC website and software platform (the “Platform”). Provider acknowledges that this statement is being submitted to Field Nation in electronic form only, that it shall be valid and effective when Provider clicks the affirmation button at the end of this form, and that it shall have the same legal force and validity as thought signed and submitted in handwritten form.
Provider states, represents, warrants, and agrees that:
YOU SHOULD REVIEW THIS AGREEMENT IN ITS ENTIRETY. YOU ACKNOWLEDGE YOUR ACCEPTANCE OF THIS AGREEMENT BY REGISTERING TO BECOME A USER OR BY USING THE FIELD NATION PLATFORM. YOU WILL BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT REGISTER TO USE OR USE THE PLATFORM.
These Buyer Terms and Conditions (the “Buyer Terms”) state the terms and conditions between Field Nation, LLC (“Field Nation,” “we,” “us,” or “our”) and users of the Field Nation website and software platform (the “Platform”) who register as buyers (“Buyer,” “you,” or “your”) to purchase services from registered providers (“Providers”). Buyer and all other Users are also subject to the terms of the Field Nation User Agreement (“User Agreement”), which is incorporated herein by reference. Capitalized terms used in these Buyer Terms which are not defined have the meaning stated in the User Agreement.
We reserve the right to change the Buyer Terms at any time in our sole business discretion. Please check these Buyer Terms regularly for changes. Your continued use of the Platform following the posting of any changes to the Buyer Terms will constitute your acceptance of and agreement to our changes.
Last modified: Januray 2025.
Copyright © 2014-2025 Field Nation, LLC. All rights reserved.
PLEASE REVIEW THESE TERMS AND CONDITIONS IN THEIR ENTIRETY. WHEN YOU ACKNOWLEDGE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS BY SUBMITTING OR ACCEPTING A WORK ORDER, YOU WILL BE LEGALLY BOUND BY THEM. IF YOU DO NOT ACCEPT ANY OF THE TERMS AND CONDITIONS, DO NOT SUBMIT OR ACCEPT A WORK ORDER.
These Standard Work Order Terms and Conditions (the “Work Order Terms”) govern all work orders (“Work Orders”) between or among registered services providers (“Providers”) and buyers of their services (“Buyers”) using the Field Nation website and software platform (the “Platform”). The Buyers and Providers who use the Platform to purchase and offer services have agreed, as a condition of registration, to abide by the Buyer Terms and Conditions, Provider Terms and Conditions, and the terms of the Field Nation User Agreement (collectively the “Platform Agreements”). Capitalized terms used below have the meaning set forth in the Platform Agreements unless otherwise indicated.
Last modified: Nov 28th, 2022
Copyright © 2014-2025 Field Nation, LLC. All rights reserved.
| Infraction Level | At-Fault Event Examples | Outcome |
|---|---|---|
| 1 |
*If you experience, or are made aware of an incident you believe to be harassment or discrimination, and want Field Nation to investigate, please submit a report. |
|
| 2 |
|
|
| 3 |
|
|
Copyright © 2025 Field Nation, LLC. All rights reserved.
YOU SHOULD REVIEW THIS AGREEMENT IN ITS ENTIRETY. YOU ACKNOWLEDGE THE TERMS AND CONDITIONS OF THIS AGREEMENT ARE ACCEPTED BY SUBMISSION OF AN ORDER FORM FOR THE PREMIER OR PLUS PACKAGE INCLUDING FIELD NATION ONE OR BY OTHERWISE ACCESSING THE FIELD NATION ONE SERVICE.
This agreement (“Agreement“) is entered into, by and between Field Nation, LLC, a Minnesota limited liability company (“Field Nation”) and the Subscriber named on an Order Form or other users of the Field Nation One Service (“Subscriber”) to be effective as of the date of signature on Subscriber’s Order Form or the date that the Subscriber otherwise accesses the Field Nation One Service (“Effective Date”). Field Nation and Subscriber shall individually be referred to as a “Party” and collectively as the “Parties”.
Last modified: May 2024.
Copyright © 2020 Field Nation, LLC. All rights reserved.
YOU SHOULD REVIEW THIS AGREEMENT IN ITS ENTIRETY. YOU ACKNOWLEDGE THE TERMS AND CONDITIONS OF THIS AGREEMENT ARE ACCEPTED BY SUBMISSION OF A SALES ORDER THAT INCLUDES USE OF OR ACCESS TO THE API, OR BY OTHERWISE ACCESSING OR USING THE API.
This Integration and API Agreement (“Integration Agreement”) is entered into between Field Nation LLC (“Field Nation,” “we,” “us,” or “our”) and the user named on the Sales Order (“Customer,” “you,” or “your”) of the Field Nation website and software platform (the “Platform”) who register to use or use our Application Programming Interface (“API”).
Purpose. The API is offered as a Software as a Service (“SaaS”). This Integration Agreement sets forth the terms of your use and/or access of the API, other software, Documents, and other content for the purpose of developing, implementing, hosting, building, or using a website or mobile application that integrates with other business products or services, and your access to a staging environment (“Staging Environment”) to carry out reasonable tests to determine integration suitability and capability prior to using it in a live environment.
Applicability of Other Agreements with Field Nation. By accepting this Integration Agreement, Customer will continue to be bound by the Field Nation User Agreement, Buyer Terms and Conditions, Standard Work Order Terms and Conditions and Privacy Policy. Capitalized terms used in this Integration Agreement which are not defined have the meaning stated in the User Agreement or Buyer Terms and Conditions, as applicable.
Revisions to Agreements with Field Nation Accepted with Continued Use. We reserve the right to revise, update, or modify the Field Nation User Agreement, Buyer Terms and Conditions, Standard Work Order Terms and Conditions and Privacy Policy at any time in our sole business discretion. By continuing to use the Field Nation Platform you agree to these revised Field Nation Agreements. Please check these Field Nation Agreements regularly for changes. Your continued use of the API and the Platform following the posting of any changes to the Field Nation Agreements will constitute your acceptance of and agreement to our changes, including rate changes. Field Nation may also revise, update or modify this Integration Agreement from time to time.
License. By entering into this Integration Agreement to become a user of the API, Field Nation grants you a non-exclusive, non-transferable, revocable, limited license (“License”) for the duration of your registration and use of the API. Your License allows you to:
(i) develop, implement, host, build, or use a website or mobile application that integrates with your business products or services, including Third-Party Services in a live environment; and
(ii) access a Staging Environment to carry out reasonable tests to determine integration suitability and capability prior to using it in a live environment; you may only use de-identified data in the Staging Environment; the Staging Environment is not live and may not be used as a live environment.
You acknowledge the License does not grant you Intellectual Property Rights beyond those expressly granted in this Integration Agreement. You agree not to copy, duplicate, sublicense, reproduce, transmit, modify, or reverse engineer the API or related Field Nation Intellectual Property Rights. You agree not to circumvent the Field Nation platform in order to build your own separate marketplace platform product.
Fees and Invoices
Customer will be billed based on the rates and schedule agreed upon in the Customer’s signed Sales Order. To the extent that there is no payment terms set forth in the Sales Order, invoiced amounts are due thirty (30) days following the date of the invoice.
Integration customers will receive premier support services. Integration issues will be directly escalated to the Triage/Implementation support teams and expedited assistance will be provided for critical production issues. Any outstanding bugs will be prioritized after evaluation from the product team and critical or blocker issues will be prioritized. The implementation engineer will be available for answering basic questions and to provide minimal assistance for any ongoing minor changes.
Field Nation will provide you with information about the API to assist you in your integration efforts. If you encounter issues during the integration process, you can contact Field Nation’s support team for assistance. Any requests for support must be created as the support case at https://support.fieldnation.com.
Field Nation will provide email, text-based, or telephone support to Customer. Currently, such support generally is available Monday through Friday, excluding U.S. Federal Holidays, from 7:00 a.m. to 5:00 p.m. U.S. Central Time. Support shall include assistance with general usage and functionality issues and correction of software bugs and errors. Field Nation will make reasonable efforts to correct or fix reported software bugs and errors promptly after being notified of the problem. In the event you use the API for a “go live” event (“Go Live”), you should schedule your Go Live date during a time when support is generally available.
Field Nation infrastructure is designed for high-availability and shall use commercially reasonable efforts to ensure the ongoing availability of the integration service, The general platform and integrations services availability is generally over 99%, but Field Nation makes no guarantee regarding uptime and availability. Field Nation does not guarantee the uptime nor availability of the third-party applications/servers used by the customer.
No Consulting Services.
While Field Nation will provide training to Customers during the integration process, Field Nation will not be obligated to provide Customer with any consulting or other services related to the use of the Platform.
Subcontractors and Agents.
In the event Customer uses a third party to manage, use, or otherwise direct Customer’s use of the API on behalf of Customer, the third party is deemed the Customer’s agent for this and all related purposes. Customer will remain responsible for all obligations set forth in this Integration Agreement, including without limitation those regarding payment, data ownership, confidential information, and indemnity. In the event the third party breaches this Integration Agreement or the User Terms while acting on Customer’s behalf, Customer is responsible for such breach, including any related indemnity. Customer shall provide the third party with administrator privileges on Customer’s account. Except as expressly provided herein, Customer shall not otherwise grant a third party access to its administrator account, and shall not sublicense, assign, sell, grant, or otherwise transfer its privileges under this Integration Agreement.
Data Security.
Field Nation will use reasonable efforts to secure, protect, and maintain the integrity of all data stored by Customer in accessing and using the API in conjunction with the Platform. Customer is solely responsible for the security of all usernames and passwords that may be required to access and use the API and the Platform. If the security of such information is comprised, Customer agrees to promptly notify Field Nation.
Term and Termination.
This Integration Agreement commences upon Customer signing the Field Nation Sales Order incorporating this Agreement and paying the set-up fee identified in the Sales Order or by otherwise accessing or using the integration product. This Agreement continues until terminated by either party with thirty (30) days notice or until terminated by Field Nation immediately if Customer violates the terms of this Integration Agreement, the Field Nation User Agreement, Buyer Terms and Conditions, Standard Work Order Terms and Conditions, or Privacy Policy. Upon termination by either party, the Customer’s rights to access and use the API will cease immediately. Upon any termination, the Customer will not be relieved of any obligation to pay any fees due to Field Nation which accrued before the termination date. If this Integration Agreement is terminated for any reason, Field Nation will make the Customer Data available for transmittal to Customer within a reasonable period after receiving a written request from Customer, provided such request is received within sixty (60) days following termination.
| Infraction Category | Event Type Examples | Quality Action |
|---|---|---|
| Work Order Quality |
|
|
| Marketplace Interactions |
|
|
| User Violations |
⁺If you experience, or are made aware of an incident you believe to be harassment or discrimination, submit a report on Field Nation’s Non-Discrimination Policy page |
|
|
Failure to adhere or comply with policies and procedures laid out in the Buyer Quality Assurance Policy or failure to respond to Field Nation about potential infractions may result in the deactivation of the Company on Field Nation. |
||
Copyright © 2025 Field Nation, LLC. All rights reserved.