I have experiences in many areas of IT jobs and security, troubleshooting, repair and network related problems. I know that the whole business depends on the customer service, so I have to handle situations in the best possible way to satisfy our partners. I love to interact with people and help them to solve their problems. I am responsible for whatever I have chosen to do and I am punctual on everything I am implicate in.
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Industries Worked In

  • Adjustable Bed Bases
  • Audio-Visual / Home Theater
  • Automated Teller Machine (ATM)
  • CCTV / Alarm Systems
  • Desktop/Laptop
  • General Tasks
  • Kiosk
  • Networking
  • Point of Sale (POS)
  • Printer
  • Pro A/V, Digital Signage
  • Project Manager
  • Secret Shopping
  • Server Hardware/Software
  • Telecom / VOIP
  • Other

Skillsets

  • 70 V - commercial grade sound systems and music
  • Adjustable Bed Hardware
  • Audio / Visual
  • Audio / Visual • Digital Signage • General Wiring • Low Voltage Cabling • Network Router/Switch • Sw
  • Audio Video Deinstall
  • Audio Visual Installation
  • audio visual set up
  • Avaya Media Gateway
  • BOOT MEDIA
  • cash drawer cable replacement
  • Cash Drawer Repair
  • CAT 5 cabling & Terminating
  • Cat5e Cabling
  • Cat5e Maintenance
  • Cat5E Termination
  • CCNA (Cisco certified network admin)
  • CCTV Installation • PC Setup • Hardware Repair/Installing • Cable Termination • Cable Management • 8
  • Cisco ASA Firewall
  • Cisco ASR 9006 Installation
  • Cisco Certified Network Administrator
  • Cisco console cable
  • Cisco Console Cable w/ method to connect to Laptop (USB to serial adapter)
  • Cisco firewall
  • Cisco IOS upgrade experience
  • Cisco IOS Upgrade knowledge
  • Cisco MX-300
  • cisco router
  • cisco router hardware component replacement
  • Cisco Security
  • Cisco switch
  • Cisco Switch install & configuration
  • Cisco Video conferencing
  • Cisco VPN
  • Cisco Wireless
  • Cisco Wireless Access Point
  • comptia security+
  • computer adjustments
  • Deinstall and Install Desktop computers
  • Deinstall and install of POS systems
  • Deinstall equipment.
  • Deinstall phone system
  • desktop & network
  • Desktop - Unable to Boot Up
  • Desktop / Docking station install
  • Desktop / Laptop
  • Desktop / Laptop
  • Desktop / Laptop / Phone
  • Desktop / Laptop • Desktop / Laptop • Desktop candidates • Desktop /laptop support • Desktop / Lapto
  • Desktop / Laptop • Desktop / Laptop • Desktop candidates • Desktop /laptop support • Desktop / Lapto
  • Desktop / Laptop • Desktop / Laptop • Desktop candidates • Desktop /laptop support • desktop install
  • Desktop / Laptop • Desktop / Laptop • Desktop candidates • Desktop /laptop support • desktop install
  • desktop / server
  • Desktop /laptop support
  • Desktop and Install
  • desktop backup
  • Desktop candidates
  • Desktop Disk Issue
  • Desktop Inatallation
  • Desktop Insta;ll
  • desktop install
  • Desktop Install & docking station
  • Desktop install and add to the domain
  • Desktop Install and Reimage - New User
  • desktop laptop
  • Desktop Re-Image
  • desktop setup
  • Desktop to be re-imaged
  • Desktop/ Laptop Support
  • Desktop/ Laptop Support • General Wiring • Network Router/Switch • Router Configuration • Router Ins
  • Desktop/ Laptop Support • Repair Service • Part Swap Service • Hardware Installation (PC Replacement
  • Desktop/ Laptop Support • Repair Service • Part Swap Service • Hardware Installation (PC Replacement
  • Desktop/ Laptop Support • Repair Service • Part Swap Service • Hardware Installation (PC Replacement
  • desktop/asset inv
  • dial up phone modem install and configure unit
  • Digital media player swap
  • Digital Signage
  • Disk Storage
  • DSL Installation
  • Fiber
  • Firewall Connectivity
  • firewall replacement
  • Flat Panel TV Install
  • Fortigate Firewalls v4 and v5
  • General Hardware Installation
  • General Network/telecom support
  • General Wiring
  • Hardware De-install (PC replacement)
  • Hardware Installation (PC Replacement)
  • hdd upgrade and test
  • Home Theater & Flat Panel TV
  • HP LaserJet 4200
  • Information Technology :: Other :: Install/Setup
  • install - access points - cisco switches
  • Install Cisco Router
  • install Cisco Routers - install Cisco Switches - Configure Cisco Routers
  • install media player
  • install pos
  • Install Printer
  • Install scanner
  • Install/Configure Printer
  • Installing media player
  • Intercom troubeshooting
  • Internet Configuration
  • Inventory at the site
  • Inventory equipment
  • Inventory of old and unused computer equipment
  • Inventory pack and ship VoIP equip
  • Inventory printers
  • Inventory ship back hardware
  • Inventory Survey
  • Investigate / Isolate and Remedy the source of weak signal / no FTG signal in the Radius Tower a
  • IT/ Communication
  • Juniper EX Series switches (Virtual stacking a must)
  • Juniper M Series routers and SRX series gateways
  • Juniper MAG Series
  • Juniper MX Series routers
  • Juniper SA series SSL VPN Pulse
  • Juniper SRX branch and chassis firewalls
  • Kiosk
  • laptop computer
  • low voltage
  • Low Voltage Cabling
  • Media Player Install
  • media player replacment
  • Media Player Troubleshooting
  • Medical Cart Hardware and Software, Robots
  • Memory Swap
  • Microphone troubleshooting
  • Monitor
  • Monitor Install
  • Monitor Refresh
  • monitor replacement
  • monitor swap
  • Motorola Barcode Scanner Troubleshooting
  • Must have a basic toolkit
  • Must have a camera
  • Must have a general knowledge of electronics
  • Must have a ladder (If applicable)
  • Must have a multimeter
  • Must have a tape measure
  • Must have an extension cable rated for appliances
  • Must have computer access
  • Must Know How to Follow Instructions • NETWORK TROUBLESHOOT • media player replacment
  • Network - Switches
  • network cable
  • Network Cable Pull DMZ to basement Router Cisco
  • network communication connection errors
  • network connection
  • Network Diagnostics
  • Network Equipment Deinstallation
  • network equipment installation
  • network hardware
  • network installation
  • Network Inventory
  • Network knowledge
  • Network Router/Switch
  • network scanner
  • Network switch
  • Network Switch configuration
  • network tech
  • NETWORK TROUBLESHOOT
  • Network Troubleshooting
  • Network/Server Knowledge
  • Networking Knowledge
  • Networking/Switches
  • Old device inventory
  • OTHER
  • Panasonic Register systems
  • PC - printers, monitors for Removal - Inventory at the site
  • PC Replacement
  • PC/Network
  • PM & inventory
  • Point of Sale (POS)
  • pos CONFIGURATION
  • POS Deinstall
  • POS Hardware Install
  • POS Maintenance
  • POS networking
  • Preventative Maintenance
  • Printer configuration
  • printer install and test
  • Printer replacement
  • Printer Setup (Network)
  • Printers (Network)
  • Printers/Copiers
  • Printers/Copiers • Server Hardware • Site Survey • PC/Network • NETWORK TROUBLESHOOT • Network Inven
  • Pull Cables
  • Rack & Stack Servers & Switches
  • Remove Networking Equipment
  • Repair Service
  • restore audio
  • router and switch
  • Router Configuration
  • Router Installation
  • Router Swap and Config
  • Router Troubleshooting
  • scanner diagonse and repair
  • Scanner is not working
  • Scanner Maintenance Kit Installation
  • Scanner Scale replacement
  • Scanner set-up
  • Server and Storage Support
  • server configuration and troubleshoot
  • Server Connections
  • Server Hardware
  • Server Rack
  • Server Room Cleanup
  • Server setup
  • Server Software
  • Server Software Upgrade,
  • Server Swap
  • server troubleshoot
  • site inventory - sterling
  • Site Inventory check for various devices
  • Site Survey / Inventory
  • Site Survey for new Network installation
  • Site Survey of Existing Network
  • Speaker Wiring
  • Survey Audio Setup
  • Switch Configuration
  • switch troubleshoot
  • Telecom
  • Telecom - IT - Networking
  • Telepresence and Networking
  • Television Installation (wall mount) with Video Player
  • trouble shoot network connection issue
  • Troubleshoot Audio
  • troubleshoot Server
  • TV Install - Mount
  • Venus Concept Equipment Service
  • Visio
  • Vizio tech
  • VOIP Phones
  • Windows Server 2012 configuration
  • Wireless

Licenses & Certifications

Licenses

No license recorded

Certifications

Cisco Certified Network Associate: CCNA
ID #: 419174172083FOWN
Security+
ID #: COMP001020649728

Equipment

  • 10 ft ladder
  • anti-static vacuum cleaner or can of compressed AIR, various sizes of soft bristled brushes, anti-st
  • Cable Tester
  • Cat 5e Cable
  • Computer
  • Computer Repair Kit
  • Crimper
  • Crimpers
  • Digital Camera
  • digital camera or phone with clear picture capability
  • Laptop with Microsoft Excel
  • Levels
  • mod plugs rj 45
  • Multimeter
  • Network/Console Cable
  • Printer maintenance equipment
  • Screwdrivers
  • see Details in Work Description
  • Smart Phone
  • soldering iron
  • Spot Monitor
  • Tone Generator

Experience

LD Global Services

IT Help Desk
Rockville,MD
January 2012 to Present

Troubleshooting proficiency of laptops, desktops,printers, tablets, and Cisco devices.

Field Nation

Field Service Technician
January 2014 to Present

Education

University Of Maryland University College

January 2015 - December 2016
Degree: BA Computer Networks and Security:Minor Cyber Security

Montgomery College

August 2012 - December 2014
Degree: Associate of Applied Science
Field Of Study: Network and Wireless Technology : Cisco Track

Recommendations

No recommendations added